Privacy Policy

Nexora Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://nexorasleep.com/ (the “Site”) or make a purchase there. 

PERSONAL INFORMATION COLLECTED

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this information automatically as “Device Information.”
We  
collect Device Information using the following technologies: 

COOKIES 

Here is a list of cookies we use. We have transferred them here so that you can choose whether or not to allow them. 

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits. 

_shopify_uniq, no data retained, expires at midnight (depending on the visitor's location) the following day. Calculates the number of visits to a store by a unique customer. 

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart. 

_secure_session_id, unique session identifier 

storefront_digest, unique identifier, indefinite if the store has a password, it is used to determine whether the current visitor has access.
- “Log files” track Site activity and collect data such as your IP address, the type of browser you use, your Internet service provider, your referring and exit pages, and your timestamp data (date and time). 
- “Web beacons,” “tags,” and “pixels” are electronic files that record information about how you browse the Site.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including your credit card numbers), email address, and phone number. This information is automatically referred to as “Order Information.”
 

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information. HOW 

DO WE USE YOUR PERSONAL INFORMATION? We may use your Personal Information to: contact you, provide you with information or advertising about our products or services. We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our advertising and marketing campaigns). SHARING YOUR PERSONAL INFORMATION We share your personal information with third parties who provide us with services for the purposes described above. For example, we use Shopify to host our online store—to learn more about Shopify's use of your Personal Information, please visit: https://www.shopify.fr/legal/confidentialite. We also use Google Analytics to better understand how our customers use the Site—to learn more about Google's use of your Personal Information, please visit: https://www.google.com/intl/fr/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights. BEHAVIORAL ADVERTISING
As noted above, we use your Personal Information to provide you with targeted advertising or marketing messages that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising here: FACEBOOK – https://www.facebook.com/settings/?tab=adsGOOGLE – https://www.google.com/settings/ads/anonymous BING – https://about.ads.microsoft.com/fr-fr/ressources/politiques/annonces-personnaliseesIn addition, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: https://optout.aboutads.info/?c=3&lang=fr. DO NOT TRACKPlease note that we do not alter our Site's data collection and use practices when we detect a “Do Not Track” signal from your browser. YOUR RIGHTSIf you are a European resident, you have the right to access the personal information we hold about you and you can request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact details below. Furthermore, if you are a European resident, please note that we process your information in order to fulfill our contractual obligations to you (for example, if you place an order on the Site) or to pursue our legitimate business interests, as outlined above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States. DATA RETENTION When you place an order through the Site, we keep the information about your order in our records, unless and until you ask us to delete it.SMS MARKETINGWe value your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you text notifications (for your order, including cart abandonment reminders), text marketing offers, and transactional texts, including requests for feedback from us.Our website uses cookies to keep track of the items you have placed in your shopping cart, including when you have abandoned your order. This information is used to determine when to send shopping cart reminder messages via SMS.MINORSThe Site is not intended for individuals under the age of 16.CHANGESWe may make changes to this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. CONTACT USFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nexorasleep.com, or by mail at:1908 Thomes Ave STE 12092Cheyenne, WY 82001