Shipping Policy
📦 Shipping Policy – United States
🚚 Delivery
- Express delivery (free): 3 to 5 business days
🌱 Eco-friendly delivery ♻️
At Nexora, we have chosen to reduce the size of our packaging in order to optimize shipments, deliver more products at once, and limit our carbon footprint.
Your Nexora is shipped in reusable vacuum packaging, allowing for more responsible transport.
After opening, the product returns to its final shape in less than 24 hours.
📍 Order tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking link, allowing you to track your package in real time.
📦 Packaging
We take special care in packaging each order to ensure optimal protection of the product during transport, while favoring environmentally friendly materials whenever possible.
⏱️ Delivery delays
In the event of an exceptional delay beyond our control, we undertake to inform you as soon as possible and to take the necessary steps with the carrier.
📩 Contact us
If you have any questions about your order or delivery, our customer service team is at your disposal:
📧 info@nexorasleep.com